CONFIRM YOUR TURKEY ORDER

Unfortunately, Lewis Waite had an issue with the turkey orders. Please see their message below for instructions on confirming that your order was correctly processed:

IF YOU HAVE PLACED A HOLIDAY TURKEY ORDER BEFORE OCT 14TH, you can use the PLACE AN ORDER menu choice as usual to place a new order for the additional items you want. If you already have an order for additional items, use the menu choice SEE MY EXISTING ORDERS to add other items as usual until your order deadline. Your orders are intact and were not changed.

IF YOU HAVE PLACED A HOLIDAY TURKEY ORDER AFTER OCT 14TH, you need to use the menu choice SEE MY EXISTING ORDERS, to add all the other items to your turkey order instead of using the PLACE AN ORDER menu choice as you normally would. Last night, you may have encountered problems entering a new order with the message, there are no more delivery dates for your CSA or you may have only had December delivery dates available for your new order. This problem should be fixed. The order deadline of your orders had to be changed to 11/14/09 for the Thursday and Saturday delivery and changed to 11/19/09 for the Tuesday delivery.

 

If you have any problems, please call or write us.

 

I am sorry if this is confusing or frustrating, but we believe the problem is fixed as long as you use the technique above to enter your order.

IF YOU DO NOT REMEMBER WHEN YOU PLACED YOUR HOLIDAY TURKEY ORDER, you can use the SEE MY EXISTING ORDERS choice to look at your order for either 11/19, 11/21, or 11/24 (your regular delivery date) or look at 10/01/09 for your turkey order. If you have a turkey order for 10/01/09, you placed your order before Oct 14th. If there is no 10/01/09 order, you placed your order after Oct 14th.

 

When PLACING AN ORDER, please be sure to look at the DELIVERY DATE at the top of the order page to be sure it is correct.

Sorry for any uproar or drama we may be causing, but we would rather be correct about this delivery - especially this one!!